Why did you give a stranger access to your computer?

Posted: 28th June 2016

Shelli Moyes from MPM IT shares her tips to keep you safe online

Every now and then the scam phone calls start.

They come out of the blue to catch you unawares.

As you go about your business, someone informs you there’s a problem with your computer – what do you do?

Before I answer that take a look at these questions:

  • Would you give a total stranger the keys to your house?
  • Would you give a total stranger the keys to your car?
  • Would you tell a total stranger how to access your financial banking system?

I’m guessing you answered no to all of those, how come so many people give a total stranger access to their computers?

On the strength of one unsolicited call people are allowing remote access to their computers – and that means their files, photos and everything else they hold dear.

Yes, the caller is probably very polite, they will even try to make you believe they are doing you a favour and have called just in the nick of time.

But answer me this – how do they know what’s on your computer? There is no way they can possibly tell what software you’re running, programmes or anything else for that matter, so there is no way they’ll know whether you have a virus on your machine or not.

No one from a multinational billion dollar turnover company (i.e. Microsoft) is going to phone a residential customer to resolve an issue on their PC or laptop.

When you get one of these bogus calls – and you will – do yourself a favour and hang up on them. If you want, call a trusted local company, like MPM IT and get them to check over your PC for you for your peace of mind.

MPM Computer Consultancy provides IT Services, Support and Training to sole traders and small businesses in Ipswich. Bury St Edmunds and surrounding villages.