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Why are Customer Touchpoints Important for your Business?

Posted: 6th September 2017

By: Kim Gilmour

Defined as ‘an influential action or contact’, each touchpoint is a message that collectively forms part of your customer’s experience. But why are they important and how can you improve…

Five Reasons to apply for business or industry awards

Posted: 12th June 2017

Why enter Awards? With fingers crossed, eagerly awaiting the results of the Herefordshire Chamber Business Awards; nominated in the Best New Business Category, Lucie and Julia from Julu Home have…