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Posted: 11th May 2015
Turning Strangers into Buying Customers the Marketing Strategy Context Many businesses focus a lot of their time, energy and budget on marketing activities that raise awareness. But it’s not enough…
Posted: 11th May 2015
This can be quite an important subject for all of us involved in selling, and that is ALL of us isn’t it? After all, as Geoff Burch says “selling is…
Posted: 11th May 2015
How can we get our customers to buy more? Well, says Carolyn Storey, it’s all about building happy, long term customer relationships and developing a good reputation based on service.…
Posted: 11th May 2015
It may seem obvious to say that every business, however small, should take time to identify its marketplace, its customer types and what benefits these customers are looking for. However,…
Posted: 11th May 2015
Finding customers is of interest to us all – new businesses as well as established ones – we all need customers to survive and to flourish. The key to success…
Posted: 11th May 2015
In our experience everyone says yes to this question, but what they actually mean is “I know that customer satisfaction is important!” This is just how important it is. 79%…
Posted: 11th May 2015
Businesses are desperate to show that they care about their customers. How often do you read or hear that they are ‘committed to achieving the highest levels of customer satisfaction’?…
Posted: 2nd October 2014
It’s the Little Things… Why Good Customer Service is Everything Rachel Robb www.dstorm-marketing.com In August I went on holiday with my family to Florida, and I have to say, I…
Posted: 8th May 2014
Treat them Right Treat your customers right – and you will keep them coming through the door. In addition to delivering a fantastic product or service to your customers, it is…
