17 Customer retention articles found. Back to all Articles
Posted: 8th August 2018
“Permaculture? Isn’t that all herb spirals and compost toilets? What’s it got to do with my business? Maybe more than you think. Would you like your business to be…
Posted: 12th March 2018
How do you define and recognise success? We hear a great deal today about what it means to be successful. It is often couched in terms of the things we…
Posted: 9th January 2018
Everyone loves a bargain, particularly in January when money is tight. At Topdogdays we spend our time scouring the web searching for the best deals and discounts that we can…
Posted: 4th October 2017
Glamping is not a new phenomenon, but one influenced by the past. During the 1920’s African safari’s and expedition camps of the colonial era were widespread, early explorers carried with…
Posted: 6th September 2017
Defined as ‘an influential action or contact’, each touchpoint is a message that collectively forms part of your customer’s experience. But why are they important and how can you improve…
Posted: 21st August 2017
Is your business trustworthy? Then Prove It! In today’s world, words are cheap. Anyone can (and many businesses do) say how good they are without backing it up with solid…
Posted: 7th August 2017
There are various reasons that a person or business remains loyal to a particular brand, however traditional loyalty is often forgotten, over price. Many independent retailers have gone out of…
Posted: 17th July 2017
Over-delivering offers your company a massive advantage over competitors, especially if you don’t already have an established reputation. It’s something anyone can do with little effort that produces incredible results.…
Posted: 10th July 2017
For small businesses to survive, grow and stay ahead of the competition involves knowing the unknown – predicting the future. Understanding where you want to be and how to get…
Posted: 20th March 2017
How many times have you checked out hotel reviews on TripAdvisor before booking your holiday? Or checked out what people have been saying about a local restaurant on Facebook before booking…
