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Mental Health at Work

Posted: 31st October 2017

By: Kay Heald

Last week saw the publication of the government-backed Stevenson-Farmer review ‘Thriving at Work’ , which revealed that poor mental health is costing employers up to £42 billion a year. Yet, for…

Why are Customer Touchpoints Important for your Business?

Posted: 6th September 2017

By: Kim Gilmour

Defined as ‘an influential action or contact’, each touchpoint is a message that collectively forms part of your customer’s experience. But why are they important and how can you improve…

Who am I today? Juggling your Roles as a Solopreneur

Posted: 4th September 2017

By: Sandra Garlick

When you first start your business it’s with a burst of enthusiasm and euphoria that you’ve finally made it. You no longer have to conform to any structure or rules…

What Does Success Look Like For You?

Posted: 30th August 2017

By: Holly Hinton

Social media is saturated with images of ‘successful’ people and it is all too easy to feel that you’re not successful unless you too have photos of your latest world…

Small Business Anthropology

Posted: 17th July 2017

By: Kay Heald

I always thought anthropology was something you studied in the deep recesses of a university college, along the corridor from archaeology! Anthropology is a field of research which draws on…

Quick Divorce? Why you should consider Collaborative Family Procedure

Posted: 10th July 2017

By: Helen Jackson

Clients often tell us that they want to get divorced as quickly as possible, but with the best will in the world, the experience of many couples is that it…

Predicting the future.

Posted: 10th July 2017

By: Victoria Reece-Heal

For small businesses to survive, grow and stay ahead of the competition involves knowing the unknown – predicting the future. Understanding where you want to be and how to get…

How to use Twitter for Business

Posted: 10th July 2017

By: Kim Gilmour

Many people tell me they feel that Twitter is overwhelming and yes, at times, I agree! Leave Twitter for a few hours and you’ve got 500 Tweets to scroll through…

Workplace Bias

Posted: 5th July 2017

By: Kay Heald

This may come as a shock – but did you know all workplaces are biased?  Within any group of people, there will be different degrees of concealed or unconscious bias, even…